How long will it take you to scan my things?

This depends on the total number of photos, negatives or slides to be scanned and our current workload for scans. We’ll respond to you with an estimated timeline when you email us with a job request.

As a rough guide, we generally aim to turnaround a job of 50-100 scans in 7-10 days but please check with us first if you need it in a hurry.

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How long will it take you to complete my photo restoration?

This all depends on the work required to fix the photo – some photos are surprisingly quick fixes, while others can take a lot of time. All photo restorations need to be submitted to us for a quote and we’ll respond to you with an estimated timeline when we come back to you with costs.

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How do I send my photos, negatives or slides to you?

We currently only accept local jobs in Brisbane where we can arrange drop off and pick up with you. This is the best way we can keep your precious photo memories safe and sound.

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How can I pay for scanning and restorations?

We require complete payment before we start on your job. Payment can be made by PayPal, direct bank transfer or cash. You can pay by credit card through PayPal without having to sign up to an account.

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