We want to get your order to you as soon as possible – we hate waiting ages for gadgets we just want to play with already!
We aim to dispatch items 24-48 hours from receiving payment for your order.
We’ll get in touch with you within 48 hours from when you placed your order if we anticipate any delays.
We’re based in Brisbane and deliver all over Australia. Sorry international shoppers, we currently don’t ship outside of Australia.
Delivery costs vary depending on the size and weight of the item/s you purchase. You can check delivery costs and options using our nifty shipping calculator at checkout.
We use Australia Post or Fastway Couriers for deliveries and give you the option of regular post (generally delivered in 2-7 days*) or express post (delivered next business day*). You can contact us if you’d like to pay for extra cover options like insurance.
We can provide tracking information for all orders we send, with the exception of some of our smaller items (like jewellery) which are sent as regular letter mail.
*Please note that delivery to some remote areas may take a little longer; you can check the Australia Post delivery areas here to see if this affects you. Estimated delivery timelines do not account for processing and dispatch which generally takes 24-48 hours.
Brisbane residents are welcome to pick up their items directly from us. You might even be lucky enough to meet the original Frankly James, our hyperactive doggy mascot!
Please contact us before placing your order online so we can make the necessary arrangements.
You can also catch us at some of the local Brisbane markets. All you need to do is like us on Facebook to stay in the loop on where we’ll be heading.